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About Company

We are a professional carbon fiber bicycle manufacturing company located in China. Specifically, we committed to develop small size carbon rims, wheels and bikes.

How To Buy

1. Find your favorite product.
2. Contact with us.
3. Payment & ONE YEAR guarantee.

If you still have problems, please let us know, by sending an email to info@tupbike.com . Thank you!

Warranty

Warranty

Tupbike Warranty Agreement

Tupbike warrants our carbon wheelset and carbon rims to be from material defects or workmanship issues after the original date for shipping.

In the event that manufacturing defects are found within 3 months, we will replace your product without any extra cost.
If the event that manufacturing defects are found after 3 months but within 1 year, you only need to pay the shipiing cost for replacement parts.(folding bike carbon rim warranty lifetime)

The replacement parts included rims, spokes, nipples and hubs

The follwing improper use will void your warranty:

1. Crashes
2. Misuse, such as off-road riding, jumping(exclude bmx rim), trick riding, etc
3. Modification of wheels
4. Accidents
5. Tire pressure exceeding 140psi normal wear and tear
6. Improper assembly
7. Improper follow-up maintenance or maintenance by unauthorized technician.
8. Installation of parts or accessories not originally intened for, or not compatible eith the wheelset as sold
9. Damage or deterioration on the surface finish or appearance wihich has no effect on the function

This warranty does not cover:

1. Normal wear item (bearings, skewers, spokes etc)
2. Surface finishes and cosmetic treatments (anodizing, decals, etc)
3. All other bicycle components
4. Consequential or incidental damages(where applicable)
5. Shipping charges on international orders

Warning: If you do not follow these guidelines your warranty will be void

1. Use brake pads for carbon rims only. Change brake pads when wear is indicated
2. Use high pressure rim tape for clincher wheels
3. Clean rim surface and brake pads before you use your wheels
4. Maximum tire inflation pressure recommended. road: 130psi; MTB: 65psi

To file a claim or to ask any more questions, please please email: info@tupbike.com, we will claims reponse will be within 24 hours.