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About Company

We are a professional carbon fiber bicycle manufacturing company located in China. Specifically, we committed to develop small size carbon rims, wheels and bikes.

How To Buy

1. Find your favorite product.
2. Contact with us.
3. Payment & ONE YEAR guarantee.

If you still have problems, please let us know, by sending an email to info@tupbike.com . Thank you!

Shipping Policy

Shipping Policy

  We can ship to worldwide, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major,trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart belowto check if we ship to your country.Items are shipped via EMS, it need take 3 to 7 business days to arrive.The actual time depends ondestination and other factors, it may takes up to 7 business days.Items are shipped via DHL or FedEx, it takes 3 to 6 business days toarrive.The actual time depends on destination and other factors, it may takes up to 6 business days. When we shipped, we will let you 
know the tracking number.

  You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering fromTupbike.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

  Orders that are shipped to countries outside of the China may be subject to import taxes, customs duties and fees levied bythe destination country. Tupbike.com is not responsible for these additional charges.

  The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied oncea shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over thesecharges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customsoffice for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery 
estimates.

  If you chose not to accept your package and pay for the taxes, we will decided to either abandon the package or pay tohave it reshipped back to China. As a result all fees will be deducted from your purchase amount. In some cases you will receive norefund because the cost of returning the items is more than or equal to your purchase. If Tupbike chooses not to accept the packageback it will be abandoned and you will not receive a refund.

  Please contact your local customs office for further information.

Shipping Terms

The following terms applies when there has been a delay in shipment due to following terms:

 If you failed to receive the shipment due to one of the following situations than you must pay any additionally occurred charges:

  You provided an incorrect Postal or Zip Code.

  Bad shipping address provided, or the provided address do not exist.

  Consignee is absent when the shipping company deliver the package.

  Provided Telephone Number might be used by the shipping company or us but we failed to get through.

  In any or all of the cases above, the shipping company should usually informs you that they visit your address to deliver a package butyou were unavailable. The Shipping Company also usually inform you about how you can retrieve the package. The shipping company may alsoprovide the time they will hold the package for you (Usually 7 days) before it gets sent back to the sender (Us).

  The above situations and processes and policy adopted by the shipping company are beyond our control and we do not take responsibilityshould the above act(s) not take place. Any additional charges made by the shipping company for any reason must be paid by you toretrieve your package.

  If the package remains undelivered due to an intervention of legal authority or death in family, a photocopy of supporting documents asa proof is required in order for us to provide full or partial refund.

  If the package is delivered to you and you refuse to sign when the package reach the door without a reasonable reason, the package willget sent back to us immediately. any incurred charges by us will be taken out of your order payment and remainder will be refunded toyou. We can choose not to accept the returned package based on situation and condition of the package. In which case, no refund or 
exchange will be provided.

Shipping Holidays

(No Orders are shipped on and during the following Holidays)

· January 1 - New Years Day

· January 16 - Martin Luther King Jr's Birthday

· February 28 - Presidents Day

· May 28 - Memorial Day Holiday

· July 4 - Independence Day 4th Of July

· September 3 - Labor Day Holiday

· October 8 - Columbus Day

· November 22 -23 - Thanksgiving Day

· December 25 - Christmas Day

· For Other Chinese National Holiday, Visitors to our site placing orders will be notified by email and a notice will be madeavailable on our web-site's Index Page.

  These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/orundertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the fullTerms and Conditions contained herein. Your statutory Consumer Rights are unaffected.